License Activation #
Activating your Product Designer App (PDA) license unlocks automatic updates, premium features, and access to technical support. This guide explains how to activate, manage, and troubleshoot your license.
Note
A valid license is required to receive updates and access premium services. Your website must have an active internet connection during activation.
Before You Begin #
Before activating your license, make sure that:
- Product Designer App is installed and activated.
- You have received a valid License Key after purchasing the plugin.
- Your server can connect to the internet over HTTPS.
- Your website meets the minimum system requirements.
Where to Find Your Purchase Code? #
You can find your Purchase Code in one of the following ways:
From Your Account
- Go to productdesignerapp.com/account
- Click show to Get Purchase Code
From Email
The purchase code is included in the email details. Check the order confirmation email you received after purchasing the paid version
Activate Your License #
Follow these steps to activate your license.
- Open Product Designer App →Dashboard.
- Click the Verify purchased code button.
- Enter your License Key.
- Click Verify.
If activation is successful, your license status will be displayed as Verified.
Automatic Updates #
When your license is active, Product Designer App can notify you when a new version is available.
To update:
- Download the latest plugin version.
- Open Product Designer App →Upgrades.
- Upload the new ZIP file using Upload button or click update button (If it available).
- Wait plugin updating and completed.
We recommend creating a full website backup before updating any plugin.
Change a License #
If you want to change another license:
- Open Product Designer App →Dashboard.
- Click the Change purchased code button.
- Enter your License Key.
- Click Verify.
After deactivation, you can activate the same license on another eligible domain, depending on your license terms.
Always deactivate the license before permanently deleting a website or migrating to a new domain whenever possible.
Troubleshooting #
Invalid License Key #
If you receive an Invalid License Key message:
- Verify that you copied the license key correctly.
- Remove any extra spaces before or after the key.
- Ensure you are using the correct license associated with your purchase.
Activation Failed #
If activation fails:
- Confirm that your server has internet access.
- Verify that outbound HTTPS requests are not blocked by your firewall or hosting provider.
- Check that SSL certificates are valid.
- Try again after a few minutes in case of temporary network issues.
License Already Activated #
If you see a message indicating that the activation limit has been reached:
- Deactivate the license from an unused website.
- Remove old staging or development activations if applicable.
- Contact support if you believe the activation count is incorrect.
Frequently Asked Questions #
Can I use the plugin without activating the license? #
Yes. Depending on your license terms, the plugin may continue to function, but you may not receive automatic updates, premium features, or technical support.
Does a staging website require a separate license? #
This depends on your license type and activation policy. Please refer to your license agreement or contact support if you’re unsure.
What happens if my license expires support? #
Your existing installation will typically continue to work, but you will no longer receive:
- Bug fixes
- Premium support
Renewing your license restores access to these services.
Can I transfer my license to another website? #
Yes. Simply deactivate the license on the current website and activate it on the new one, provided your license allows the number of activations required.
Need Help? #
If you experience issues activating your license that are not covered in this guide, please contact our support team.
When submitting a support request, include:
- Your website URL
- Product Designer App version
- WordPress version
- WooCommerce version
- PHP version
- A screenshot or the exact error message
Providing this information helps us diagnose and resolve your issue more quickly.
